These Cancellation & Refund Policies apply solely to products purchased from Reo under Reo Power Solutions Pvt. Ltd.
Only training courses that have been enrolled directly from the Reo portal can be cancelled by us.
For all training programs offered by Reo, a user may request a refund or request to shift to an alternate batch, any time before 48 hours of their chosen batch commencement date. A transaction processing charge of 4% of the training fee paid by the user will be deducted and the remaining will be refunded within 7-9 working days (Monday to Friday, excluding national holidays) of the refund request being raised by the user.
Once the user has accessed the training content, no refund would be permitted.
If a user is enrolled in a training course that has been withdrawn by Reo, he/she will be entitled to 100% refund within 7-9 working days (Monday to Friday, excluding national holidays).
Reo reserves the right to cancel any training course due to insufficient enrollment at least 7 calendar days in advance of the scheduled course date and a notice will be provided with the option to reschedule for a future course date or to receive a full refund of the registration fees.
Reo is not responsible for any miscellaneous expenses incurred by the customer in the event of a training course being canceled.