Cancellation & Refund Policy​

Updated as of 4th August 2021

If for any reason you are dissatisfied with your learning experience, kindly bring it to the attention of our team so that we can work towards troubleshooting it. We can either fix the concerns raised by you or offer you a refund as per the terms below: 

    • These Cancellation & Refund Policies apply solely to the training courses purchased through this domain. 
    • Students who cancel their registration within three (3) days of signing up for a course but have not accessed any course content are entitled to a full refund of the fees paid. 
    • Depending upon our assessment of the circumstances of your dissatisfaction or inability to study the course, we may allow you to use a portion of your payment as a credit towards a different course.
    • All refund amounts will be credited throught the original payment method used within 7-9 working days of the request raised. 
    • If a user is enrolled in a training course that has been withdrawn by Reo, you will be entitled to 100% refund. 
    • Courses purchased during a specific offer or sale period will not be refunded. 
    • Outside of the course fees collected, Reo is not responsible for any miscellaneous expenses incurred by the student for the purpose of studying the course.
    • At our discretion, if we believe you are abusing our refund policy, such as if you have consumed a significant portion of the content that you want to refund, you are requesting a refund for unused content after significant time has passed or if you have previously refunded the content, we reserve the right to deny your refund, restrict you from other future refunds or ban your account.